An unsurpassed team of professionals, experienced in all phases of Property Management

Hawaiiana's philosophy is one of proactivity. We provide leadership, information and support to boards of directors so they can run their associations effectively and provide the highest quality experience for owners and residents. We provide accurate and timely financial reports allowing boards to track association finances easily, and stay on course with their budget and plans for the long term.

Our Management Team

MIKE HARTLEY

President

mike hartley

President

  • Joined Hawaiiana Management Company in 2007

  • President of Hawaiiana since 2010

  • Over 30 years’ experience in residential and commercial property management

  • Previously served as Vice President of Hawaiiana's Commercial Property Group

  • Formerly Regional Manager with Trammell Crow Company, one of the nation's leading real estate developers

  • Master’s Degrees from Golden Gate Baptist Theological Seminary and San Francisco State University

  • Bachelor's Degree from Stetson University

DEBORAH BALMILERO, AMS®, CMCA®, PCAM®

Executive Vice President, Operations

deborah balmilero, ams®, cmca®, pcam®

Executive Vice President, Operations

  • With Hawaiiana Management since 2007

  • Promoted to Vice President in 2012 then Executive Vice President, Operations in 2015

  • Responsible for day to day operations of the property management group including supervision, reviews and assignments, as well as operating procedure updates and compliance

  • Member Hawaiiana’s hiring and interview committee, evaluating viable candidates to represent the company

  • Previously worked for Certified Management (Now Associa Hawaii), as Account Executive

  • Served as Member Relations Manager for Mililani Town Association, a community of approximately 16,000 residents

  • Has served as community manager for some of Hawaiiana's largest clients: Westview at Makakilo Heights, Hawaii Kai Peninsula, Montecito/Tuscany, Fairway Village at Waikele, Ke'Aina Kai Community Association and Century Center

ED KAYA

Executive Vice President, Financial Services

ed kaya

Executive Vice President, Financial Services

  • Joined Hawaiiana as Controller in 1996

  • Promoted to Vice President in 2001, then Executive Vice President in 2014

  • Responsible for financial reporting for over 730 associations, representing over $550 million in AOAO reserve and operating funds

  • Previously Director of Financial Planning and Analysis for C. Brewer

  • Master’s Degree in Education from University of Hawaii

  • Passed examinations by the American Institute of Certified Public Accountants

ALBERT PATTISON

Executive Vice President

albert pattison

Executive Vice President

  • Joined Hawaiiana in 2008

  • Over 35 years’ experience as Human Resources professional in Hawaii

  • Prior to joining Hawaiiana, served as Senior Vice President Human Resources at Aloha Airlines

  • Responsible for labor relations in the airline industry

  • Holds a BA and BS in Sociology from the University of Hawaii

  • Non-profit work includes Maryknoll School, the Multiple Sclerosis Society and Helping Hands Hawaii

CHARLA TREVENEN

Executive Vice President, Administration

charla trevenen

Executive Vice President, Administration

  • Joined Hawaiiana in 1981

  • Directs Hawaiiana’s administrative matters including annual meetings, owner registration voting procedures, administrative support departments, and transition of new accounts

  • Her leadership has contributed greatly to the low turnover of administrative staff, which averages over eight years of service

  • Has successfully transitioned over 600 property management accounts during her tenure, including the 3,620-unit Palehua Community Association and the 8,000-unit Ewa By Gentry Community Association

ALLEN WILSON, CMCA®

Executive Vice President, Operations & Legislative Affairs

allen wilson, cmca®

Executive Vice President, Operations & Legislative Affairs

  • Joined Hawaiiana in 1999 as a Senior Management Executive

  • Over 40 years of experience in property management and related fields

  • Promoted to Director of Property Management and in 2007, Vice President of Training and Recruitment in 2011

  • Promoted to Executive Vice President of Operations/Legislative Affairs in 2018

  • Supervises all Management Directors on Oahu, Maui, Kauai and the Big Island

  • Serves as Hawaiiana’s Liaison with the Legislative Action Committee (LAC)

  • Former President and CEO of a New Hampshire Investment Brokerage & Real Estate firm

  • Served two terms in the New Hampshire House of Representatives

  • Graduate of the University of Massachusetts, Amherst

  • Received a Masters Degree in Public Administration from the University of New Hampshire

John Bouchie, CMCA®, AMS®, (R)

Vice President

john bouchie, cmca®, ams®, (r)

Vice President

  • Joined Hawaiiana in 2007

  • Over 30 years of experience in the real estate and property management industry

  • Promoted to Director, Property Management in 2010, then to Vice President in 2011.

  • Formerly Assistant Vice President at Boston, Massachusetts firm Peabody Properties, Inc.

  • Diverse management portfolio includes Trump International Hotel and Tower at Waikiki Beach, The Imperial Plaza, One Waterfront Towers and Mokuleia Beach Colony

  • Graduate of the University of Massachusetts, Boston

LOIS EKIMOTO, PCAM®, CPM®, ARM®, RP®

Vice President, Training

lois ekimoto, pcam®, cpm®, arm®, rp®

Vice President, Training

  • With Hawaiiana since June of 2000

  • Served as a Director from 2007, until her promotion to Vice President, Training, in 2016

  • 25+ years of experience in the property management field

  • Professional Community Association Manager (PCAM®), the Community Associations Institute (CAI)'s highest designation

  • Certified Property Manager (CPM®) and Accredited Resident Manager (ARM®) designations from the Institute of Real Estate Management, Registered Parliamentarian (RP®)

  • Current President (2019) and Past President (2010 and 2018) of the local chapter of the Institute of Real Estate Management

  • Past President (2010) of the local chapter of the Community Associations Institute

KEVIN HALL

Vice President, Management Information Systems

kevin hall

Vice President, Management Information Systems

  • With Hawaiiana for over 25 years

  • Oversees all aspects of Hawaiiana's information and technology systems

  • Over 35 years of experience in the IT field as it relates to property management

  • Also served Chaney Brooks & Company as Vice President of Information Services During his tenure, has launched significant IT initiatives which have helped Hawaiiana become the industry leader

MELE HERESA, CPM®, CCIM®

Vice President, Business Development & Marketing

mele heresa, cpm®, ccim®

Vice President, Business Development & Marketing

  • Joined Hawaiiana in 2017

  • Over 22 years of experience in real estate property and asset management

  • Served as the Vice President at IPX1031 Exchange Services, LLC

  • Formerly Assistant Vice President of Business Development at NAI Chaney Brooks

  • Assistant Vice President, General Manager at PM Realty Group

  • Holds a BA from the University of Hawaii at Manoa

  • Professional designations as a Certified Commercial Investment Member (CCIM®) and Certified Property Manager (CPM®)

  • Served as an Executive Board Member for 11 years at the CCIM Hawaii Chapter was selected as President for the organization in both 2010 and 2016.

  • Serves as an Executive Board Member for IREM Hawaii

  • Member of the National Association of Realtors

  • Licensed Hawaii Real Estate Broker

JON MCKENNA

Vice President

jon mckenna

Vice President

  • Head of Hawaiiana’s Covenants Enforcement and Design Review Department

  • Nearly 20 years in property management and related fields

  • Formerly Branch President of Associa Hawaii

  • Five years as Development Project Manager for Haseko

  • Eight years as Management Executive for the former Certified Management, Inc.

  • Property Management portfolio with emphasis on new development properties

  • Earned the prestigious Professional Community Association Manager (PCAM) designation in 2005

  • Holds BS, MS and MBA degrees from Chaminade University

  • On the Board of Directors for Special Education Center of Hawaii (SECOH) and Kahala Nui Senior Living community

LINDA MORABITO, AMS®, PCAM®

Director, Big Island Operations

linda morabito, ams®, pcam®

Director, Big Island Operations

  • With Hawaiiana since 2010

  • Has served over 20 years in the Association Management profession

  • Heads Hawaiiana’s Big Island Office, which serves over 70 properties

  • A Hawaii Island resident since 1992

  • Degree in Business Management from California State University, Chico

  • Professional designations of Association Management Specialist (AMS®) and Professional Community Association Manager (PCAM®), the highest designation granted by the Community Associations Institute

DOUG LEFLER, CMCA®

Director, Maui Operations

doug lefler, cmca®

Director, Maui Operations

  • Serves as Director of Hawaiiana's Maui Operations, which provides management services for over 100 properties on Maui, Lanai and Molokai

  • More than ten years of property management experience in Maui County

  • Previously Senior Vice President, Maui Operations, for Associa Hawaii (formerly Certified Management Inc.)

  • Prior to that, was with Nai'a Properties, Inc. in Lahaina

SUNSHINE RUIZ HATTO

Director, Kauai Operations

sunshine ruiz hatto

Director, Kauai Operations

  • Joined Hawaiiana in 2008, as the first Director of Hawaiiana’s Kauai office

  • Has grown Hawaiiana’s client base from four properties to approximately 50 properties during her tenure

  • Over 20 years in the association management industry

  • Prior to joining Hawaiiana, was Vice President of Kauai Operations for Certified Management Inc. where she worked for five years

  • Served at Chaney Brooks & Co. for five years

  • Kauai native

CANDACE TAWARA, PHR®

Director, Human Resources & Benefits

candace tawara, phr®

Director, Human Resources & Benefits

  • Joined Hawaiiana in 2008 as Human Resources and Benefits Manager

  • Promoted to Director, Human Resources & Benefits in 2011

  • Previously with Aloha Airlines from 1996 to 2008

    • Served first as a Benefits Specialist, was promoted to Supervisor of Employee Benefits, then to Manager of the Department

    • Responsible for administering and overseeing benefits for over 3,500 employees

  • Holds the designation of Professional in Human Resources (PHR®) from the HR Certification Institute

GRACE SEIFRIED

Manager, Client Payroll Services

grace seifried

Manager, Client Payroll Services

  • With Hawaiiana since 2008

  • Heads Hawaiiana’s seven-member Payroll Department

  • Over 10 years of specialized Accounting and Payroll experience in financial environments, including bi-weekly payroll processing, establishing payroll for new hires and accurate payroll tax reporting

  • Provides customer service to employees and clients, and detailed reporting for upper management

  • Holds an Applied Science Accounting Degree from the University of Hawaii, Leeward Community College